Our Story
Building reliable courier service excellence in Massachusetts since 2012
How It All Started
Fleet Couriers was founded in 2012 with a simple mission: provide Massachusetts businesses with fast, reliable courier services they can trust. What started as a small team of dedicated drivers has grown into a professional operation serving the entire New England region.
Our founder recognized a gap in the market for same-day delivery solutions that combined speed with professionalism. Every team member we’ve hired since has shared the commitment to excellence and customer care that drives our success.
According to research from the U.S. Bureau of Labor Statistics, the courier and delivery services industry continues to expand as businesses prioritize last-mile logistics. We’ve positioned Fleet Couriers at the forefront of this growth.
Our Core Values
These principles guide every delivery, every decision, and every interaction with our customers and partners.
Reliability
On-time delivery is our promise. Our operational systems and trained team ensure every package arrives when promised, building trust with each delivery.
Professionalism
Our team undergoes comprehensive training in customer service, package handling, and industry best practices. We represent the highest standards of professional service.
Community Focus
We’re invested in the Massachusetts business community. Our success is tied to the success of our clients and the communities we serve.
Our Experience & Growth
Over a decade of service excellence, fleet expansion, and customer satisfaction metrics
2012 – Foundation
Fleet Couriers launched with a team of 8 drivers and a vision to revolutionize Massachusetts courier services.
2015 – First Expansion
Expanded to 25 drivers and added tracking systems to meet growing business demand in the region.
2018 – Regional Reach
Extended service coverage across New England with 50+ vehicles and regional dispatch centers.
2024 – Industry Leaders
Today, we operate 80+ vehicles with a team of 120+ professionals, serving thousands of businesses daily.
Our Service Philosophy
We believe in transparent communication, predictable reliability, and genuine partnership with every client. The American Public Works Association and industry leaders emphasize that reliable logistics partners are critical to modern business operations, and we’ve built Fleet Couriers around this understanding.
Real-Time Tracking
Every delivery includes real-time GPS tracking and digital proof of delivery, giving you complete visibility and peace of mind.
Dedicated Support
Our customer service team is available throughout business hours to handle inquiries, special requests, and unique delivery challenges.
Continuous Improvement
We regularly update our fleet, training programs, and systems to meet evolving customer needs and industry standards.
Ready to Partner with Fleet Couriers?
Let us show you how professional courier service can streamline your business operations